Terms of Service

Terms of Service

25/06/2025

1. Overview

Welcome to www.mypetselfie.co.uk. By using our website, you agree to be bound by the following terms and conditions. If you do not agree, please do not use this website.

2. Products & Personalisation

  • All items are made to order and often customised using the breed or image you provide.
  • Please double-check customisation details before submitting your order.
  • We are not responsible for errors provided during the ordering process.

3. Payments & Pricing

  • Prices are listed in GBP and include VAT where applicable.
  • Payments are processed securely via Shopify or trusted third-party providers.

4. Shipping

  • Orders are usually dispatched within 5–7 business days.
  • Shipping time depends on destination and courier service used.

5. Returns & Refunds

  • We accept returns for non-personalised items within 14 days of delivery.
  • Customised or personalised items are non-returnable unless damaged or incorrect.
  • To initiate a return, contact us at info@mypetselfie.co.uk

6. Intellectual Property

All images, logos, and product designs on this site are the property of My Pet Selfie. They may not be used or reproduced without permission.

7. Limitation of Liability

We are not liable for delays caused by couriers, incorrect addresses provided by customers, or minor colour differences due to screen settings.

8. Updates to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page.

9. Contact Us

For questions or concerns, contact us at:
Email: info@mypetselfie.co.uk