Shipping policy

Production time

Our products are made to order. Please allow 3–7 working days for production before dispatch. Production time is additional to the delivery times below.

Delivery charges

Standard delivery is free on UK orders over £20. For UK orders under £20, the applicable delivery charge is shown at checkout before you pay. For international orders, available delivery options and charges are calculated based on the destination and shown at checkout before you pay.

UK Royal Mail - Delivery will normally be made within 5-7 working days from the date of despatch to all UK mainland addresses. 

Europe - Delivery usually takes 7–14 working days after dispatch.

Rest of World - Please allow 7-14 working days for all international orders.

Please be aware that, in the UK under Royal Mail regulations we allow 21 days from the date of dispatch before we will investigate the non-arrival of an item. Internationally, this time is six weeks.

In the unlikely event that your order arrives damaged, or you receive the wrong item, please contact us as soon as possible by emailing info@mypetselfie.co.uk